In this article, we will discuss everything you need to know about the refund process for Rank Math PRO and Content AI. Whether you are a new user considering a purchase or an existing customer looking for details on requesting a refund, this guide will outline the steps and policies involved.
How Do I Get a Refund?
Rank Math offers a 30-day money-back guarantee, and if you feel the product doesn’t suit your requirement, you can claim your refund within 30 days of your purchase and no questions asked. This refund applies exclusively to the new customers of Rank Math and not applicable for renewals.
To claim your refund for Rank Math PRO or Content AI, drop us an email at support@rankmath.com or open a ticket on our Support forum requesting a refund.
Frequently Asked Questions
Does Rank Math Offer a Refund?
We offer a 30-day money-back guarantee for Rank Math PRO and Content AI. This refund is exclusive to new members. We do not provide refunds for renewals. We will send you an email notification seven (7) days before your subscription is due for renewal. This allows you enough time to cancel your subscription before it renews.
When Will Rank Math PRO and Content AI Renew?
Rank Math PRO and Content AI automatically renew after one year of subscription. If you enable the auto-renew option, Content AI will automatically renew whenever you run out of credits.
How Do I Cancel My Subscription?
You can refer to this guide to cancel your Rank Math PRO or Content AI subscription.
What Happens When I Cancel My Subscription?
If you cancel your subscription, you will continue using our service for the period you already paid for. If you get a refund, your account will be downgraded, and you will lose access to the PRO features available in Rank Math.
Can I Get a Refund Through FastSpring?
You cannot get a refund through FastSpring. Please email us at support@rankmath.com or open a ticket on our Support forum to request a refund.
How Long Does It Take to Issue a Refund?
Our refunds are usually instant. However, there may be delays on the side of your payment provider. PayPal refunds will instantly reflect in your account. Credit cards would take 5 to 7 days if you paid in US dollars and up to 30 days for other currencies. Debit card refunds take up to 30 days if you paid in US dollars and up to 60 days for other currencies.
We hope you understand our refund policy. If you have questions about Rank Math PRO, Content AI, or our refund policy, you’re more than welcome to contact our dedicated support team. We’re available 24/7, 365 days a year…